Poulomi: Then go to Adobe folder and delete OOBE and AAMupdater folder from there. Poulomi: Then navigate to Application support.

Poulomi: Type as ' ~/library ' and Click on Go.(with ~Symbol). Poulomi: Click on finder, -> press Shift+Command+G to open 'Go to Folder' Poulomi: Please close all the adobe applications running including the CC desktop app. GM: No, no displayed error, the progress dialog box just disappears Poulomi: May I know if you are getting any error message ? Poulomi: I apologize for the inconvenience caused. Poulomi: I will be glad to help you with this issue. Poulomi: As I understand you are unable to reinstall the CC desktop app. While you wait, you can try our community forums where experts are online 24/7. Hi, we are currently helping other customers in line ahead of you. I have just successfully resolved this issue via Adobe Live Chat.īelow is the pasted transcript of the chat which might help others experiencing the same issues.Ī representative will be with you shortly.

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